The Arab Bridge Maritime Company suffers seasonal trailers congestions on its liner service\nacross the Gulf of Aqaba due to several problems, this research focuses on identifying the\ntrailers congestions problems, constraints, and business challenges affecting the efficiency of\nthe maritime and land transport operation on the overall transportation chain of supply for the\ncompany and carry out the necessary reengineering process on the day to day operations\nprocesses for a better ships efficient operation, smooth flow of trailers, and better customer\nsatisfaction by utilizing three information technologies, the LRIT, RFID and SMS, taking into\nconsideration the business environment, i.e. limited city and port infrastructure, seasonal\nincrease in trailers movement, available technologies in the market and ABM ships capacity.
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